Job Description
Salary: $80,000 - 120,000 per year Requirements:
- I prefer an Associate's or Bachelor's degree with a focus on healthcare, business, or information systems. I expect the ability to present complex data in a meaningful way, such as through charts or graphs.
- I value adaptability to change and problem-solving skills.
- I look for strong multitasking abilities and the willingness to collaborate as a team member.
- Proficiency in Microsoft applications, including Word, Excel, and PowerPoint, is crucial.
- Excellent customer service skills are essential.
- I seek highly effective written and verbal communication skills to establish productive working relationships that encourage quality teamwork and education.
- Strong organizational skills are necessary for managing multiple priorities.
- I require 5+ years of experience in healthcare, business, or information systems.
- My ideal candidate requires minimal instruction for daily tasks and can operate with general direction for more complex projects.
- I welcome individuals who can develop new functionalities for requests with little to no guidance and who can lead multidisciplinary teams throughout projects.
- I value those who regularly serve as mentors or knowledge resources for peers within the community.
- Team collaboration is key, and sharing information to assist junior-level members is important.
- In-depth healthcare knowledge and systems expertise are essential.
- I look for excellent project management skills and effective communication.
- Relevant certifications in the area of focus are preferred.
- For Epic Analysts: I require certification or proficiency in the assigned Epic module, which must be obtained within 6 months of employment. Certifications or proficiencies must remain current by undergoing new version training.
Responsibilities: - I will provide analysis, development, testing, documentation, education, implementation, support, and maintenance or optimization for assigned applications, solutions, and business processes to meet operational and technical requirements.
- I will offer guidance and leadership on quality assurance and testing initiatives, demonstrating the ability to lead teams through complex integrated testing processes and managing testing projects as needed.
- I will apply an advanced understanding of applications to help fulfill customer goals and outcomes, using creative problem-solving techniques that extend beyond standard practices.
- I will demonstrate an advanced understanding of clinical and business operations, identifying dependencies with project team members and maintaining collaborative customer relationships. It is vital that I ensure customer needs are represented in all updates and provide clear status reports on key project areas for stakeholders.
- I will lead requirements analysis and process mapping while conducting gap analyses and making cross-application recommendations.
- I am dedicated to developing strong and positive relationships with client management at all levels, earning their respect as an expert.
- I will contribute to strategy discussions by identifying options with their pros and cons alongside team members and stakeholders, consistently showing superior judgment.
- I will adhere to organizational standards for system configuration and change control.
- I am capable of understanding complex user requirements and project goals, proposing technical solutions for various design and configuration needs, and independently analyzing and designing applications.
- I will foster strong relationships with end user communities, customers, and business partners.
- I will work with Operational Leaders to standardize best practices and ensure alignment across all ministries to create operational efficiencies.
- I will coordinate code changes with vendors regarding financial and business application issues and collaborate with Technical Teams to identify infrastructure issues affecting applications.
- I will share industry best practices from vendors with Operational Leaders and demonstrate growing technical knowledge of the assigned applications.
- I will serve as a liaison among business operations, providers, internal IT, users, and vendors to address issues and problems within defined project objectives.
- I will follow strict change management processes, ensuring proper approval, testing, and validation of system changes.
- I will review and provide feedback on documentation created by others and communicate complex concepts based on the needs of the audience.
- I will continuously review and enhance my skills, work ethic, and behaviors to promote positive peer interactions and foster a supportive team environment.
- I will proactively troubleshoot and resolve moderate incidents and requests independently.
- I will ensure that my deliverables in design and configuration meet complex end-user needs and maintain high-quality standards.
- I will manage medium to large-scale, complex projects or requests independently, collaborating with team members as necessary.
- I will complete assigned courses on time and participate in educational sessions as required.
- I will contribute to the successful accomplishment of the department's primary mission through my services.
- I will lead and coordinate across applications for impactful vendor changes.
- Travel may be required for the execution of my duties, and I may need to work additional hours during critical issues.
- I will assist in preparing and conducting formal or informal training sessions for users and coworkers.
- I will excel at identifying and seizing opportunities and plan projects and tasks proactively.
- I will undertake other duties as assigned.
Technologies: More:
- My work schedule consists of 5 days for 8 hours each day.
- This position is full-time.
Job Tags
Full time,